Refund Policy
Refund Policy
At Manvaasanai Snacks, we take pride in offering fresh and high-quality snacks. Customer satisfaction is very important to us. This Return & Refund Policy explains the conditions under which returns and refunds may be accepted.
Returns
To get a refund, you can contact us at manvaasanaisnacks@gmail.com if your refund request is accepted, we will initiate your refund within 48 hours, which will be credited to your original payment method within 3-5 working days.
Note: All products sold in manvaasanai.com are non-returnable.
Note: For any damage or missing items, an unboxing video is required as proof for return or refund requests.
How to get refund?
Shipping
We will notify you once we’ve received and inspected your request and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Any refund initiated might take up to 3-5 business days to reflect in your bank account.
NOTE: Once the order is placed using any coupon, and the customer finds other coupons with higher discount value, the request for a refund of the difference should be made within 3 hours. Refunds will not be provided if the order is already packed or ready to dispatch or already dispatched.
If, in any case, the customer/consignee refuses to receive the order from the delivery partner nor responds to any calls & emails made by the delivery partner or Manvaasanai Snacks during delivery, the delivery will be rescheduled for the next day and will be attempted up to 2 times. Again, suppose the delivery partner or Manvaasanai Snacks did not receive any response from the customer/consignee during delivery, or the customer/consignee refuses delivery. In that case, no refund will be provided to the customer.
Contact Us
For any issues related to refunds, please contact us:
Manvaasanai Snacks
Email: customercare@manvaasanaisnacks.comÂ
Phone: +919445621241
Address: Plot no 158 3rd cross street Thilakar Avenue Madipakkam Chennai Tamilnadu 600091